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Reviews for Brevard County Jail

Reviews by Theresa



JM: Which jail did you visit?
Theresa: Brevard County Jail Sharpes, FL

JM: How long ago was your visit?
Theresa: Today 4/1/12

JM: How many times did you visit?
Theresa: I visit as much as I can. 3 times a week if I am allowed to have an appointment.

JM: How do you go about making an appointment to see an inmate?
Theresa: You call the viitation number of 321-690-1518. Usually the appointments are 7-10 days out from the date you call. If you are from out of town, I am told they will try to accomodate if they can. I am confused on the visitation policy as I can find noting in writing and it seems to depend on who is working as who is answering the phone for appointments when you call. Is each inmate allowed only 3 visits per week total or can 2 people call and each can get 3 visits with the inmate?? This makes it hard when you have a large family and everyone can not get in to see the inmate. The visits are scheduled on the top of every hour and they are 45 minute visits.

JM: How long did check-in process take?
Theresa: The check-in process on the phone for the first time that I called visitation only took about 5 minutes and the lady was very helpful. Each time I call now, you just have to let the phone ring and ring and ring until they answer. They usually have only 1 person answering the calls and they have 3 incoming lines. The person taking the appointments has to handle all 3 lines. I am told that if you call and it rings, just stay on the line so you don't lose your place in the call string. A few times the phone has rang for about 10 minutes and then a recording will come on and tell you to try your call at a later time. Most of the time I let it ring for under 2 minutes before my call is answered.

JM: Were the guards accommodating?
Theresa: The ladies that work the appointment desk in the visitation building have done their best to accomodate. It is very nerve racking that our tax payer monies are not fixing all of the broken monitors and broken phones in the visitation building. Most of the times that I visit, I get a phone that has a high pitch screeching noise in my ear and I have to ask to switch a few times, all the while eating up my visitation time and then I am cut short of my 45 minute visit. After changing phones/monitors 2- 3 times, I finally give up and just deal with it. Most of the time the inmate has to almost yell into the phone so that I can hear him over the loud screeching noise and I have to deal with the fact that I am going home with a headached again due to the poor quality of video and phones. I know this is not the guards fault as they can not control what works and what does not work. They have tried to accomodate each time I visit, but there aren't always enough working stations to transfer me or the inmate to. If Brevard County cannot fix the system and make it work correctly, they there should be person to person visits. We are in the day and age of technology, it makes no sense for everything to be broken or of poor quality. It is very hard and stressful on the inmate and on the family or friends that come to visit if you can't even enjoy your 45 minutes. Also, some of the monitors show things with a green tint, shadows, or annoying white lines across the screen. If you only get to see your loved one through a monitor, it should be the best possible picture if there are no person to person visits.

JM: What was the visiting environment like?
Theresa: The "sitting devices" are very hard and uncomfortable. Most are not movable and most have no backs, so 45 minutes can be hard on your back and bottom. The building does not smell clean and the phones are dirty. I have never seen hand sanitizer, sanitizing wipes to clean off the phone or anything. At the least since the phones do not work that great and you have to sometimes put your mouth very close to the phone, they are covered in germs and sanitizing wipes should be available to each person before your visit since you are not allowed to bring in anything other than your ID and Keys. All other personal items must be left in your vehicle.

JM: How long was your visit? Did the guards ever allow you to take extra time?
Theresa: I have never been allowed extra time nor have I been allowed to see my inmate more than 3 times for the week. Even if they have the appointments available, they will not let me see him more. This kind of stinks because the phone calls are so very expensive. I am lucky that I live

JM: What was the parking situation like?
Theresa: The parking is adequate. There is always open parking spaces, I have never had a problem finding a parking space.

JM: What advice would you offer to somebody who is going to visit an inmate in this jail?
Theresa: Most of the time, the building is a bit chilly. You may want to bring a light sweater, just in case. Be nice to the ladies running the visitation building, they are your only connection to visiting your inmate for the duration of their stay. Expect everyone in the room to hear your side of the conversation, there is usally an echo in the room.


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