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Visitor Policy

Interview with Jack, Jerry, Sarah, Kristie, Tim and Judith

JM: How often could you receive visitors?
Jack: Twice a week.
Jerry: 2 times per week. 1 visit Monday - Friday and 1 visit Saturday or Sunday.
Sarah: once aa week, scheduled.
Kristie: We could receive visitors up to three times a week but the process to get someone on the visitor list was very difficult.
Tim: I have no relatives, no friend, and have no use for either. In over 15 years I never had a single phone call or visit.
Judith: You had two days a week and you had an hour each visit.You had to pick from a time sheet the time for your visits.

JM: Was the check-in process lengthy for those who came to see you?
Jack: Not too bad.
Jerry: don't know
Sarah: not too much, just absolutely nothing could be on the person visiting,
Kristie: My boyfriend at the time did come see me once. It took him more than four hours from start to finish. After he went through a whole bunch of hoops they made him start over because he brought a cell phone in.
Tim: I have no relatives, no friends, and have no use for either. In over 15 years I never had a single phone call or visit. I never saw the visiting room and given the emotional distress visits caused I have no idea why they allow any kind of visits.
Judith: Yes. They said it was a long line to get in,and to be searched then they had a mile long walk to get to where we were.

JM: What was the visiting environment like?
Jack: Private one on one through a glass window and a phone.
Jerry: small booth with a glass window between you
Sarah: sad. the glass between us was like 3 inches thick. it was just sad,
Kristie: The visiting environment reminded me an asylum in the 70's. At the end of our pod there was a set of stairs that led up to five different visiting rooms. Each room had a heavy metal door that lacked the ability to fully close. You walk into a room divided by thick glass. There is a metal shelf, a plastic chair and a phone attached to the wall. You have to speak through the phone to speak with the visitor on the other side. It's very difficult to hear the conversation because the metal makes everything echo and the doors don't close so there are five conversations going on at once in a small area. Compound that with the fact that they are recording the phone call so the sound is muted. It's also very cold up there and dark. It's not nice.
Tim: How would I know? I never saw it. I have no relatives, no friends, and have no use for either. In over 15 years I never had a single phone call or visit. I never saw the visiting room and given the emotional distress visits caused I have no idea why they allow any kind of visits.
Judith: It was a very small space that was barely big enough for two people to visit you which was the limit.You were seperated by thick glass and had to talk to one another on a phone that didn't work half the time.It wasn't good for children that came to see their mother.

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